๐ฑ Alva H.M.
Creative Professional
16+ Years of Multidisciplinary Experience ยท Untangling Complex Problems ยท Digital Projects

๐ Work
Experience
Designer & Creative Strategist
JM Productions ยท Freelance
Jun 2026 โ PresentSupporting a small business with project coordination, business development and digital presence. Investigating challenges, clarifying priorities and developing solutions to address business needs.Digital Design ยท Strategy ยท Business Development ยท Project Management
QA Tester | AI Interaction Design
M47 - AI Company ยท Full-time
May 2025 โ May 2026Worked on a global AI voice assistant used by millions. I analyzed 1,000+ multimodal scenarios across Swedish, English, Spanish and Finnish to identify dialogue failures and improve conversational quality.Conversational AI ยท Dialogue Design ยท Multilingual Voice ยท Multimodal UX๐ View AI Interaction Case Study
CX Associate | Qualitative Research
Bayer via Conduent ยท Full-time
Nov 2023 โ Apr 2025Analyzed post-market feedback from patients and healthcare professionals across 8 countries to surface issues in pharmaceutical product use, communication and customer experience.Feedback Synthesis ยท Cross-Cultural Evaluation ยท Qualitative Insights
UX Designer & Researcher
Alva UX ยท Freelance & Internship
Oct 2022 โ Nov 2023Led research and product discovery across several SaaS startups and client projects, turning insights into recommendations that clarified product direction and informed design decisions.Product Discovery ยท UX Research ยท UX Strategy ยท Interaction Design
Product Designer & Founder
A.H. Design Studio ยท Self-employed
Aug 2010 โ Sep 2022Founded and led an independent design studio specializing in bespoke jewelry. Worked with clients to translate individual needs into functional, customized designs from concept through final production.Human-Centered Design ยท Product Design ยท Client Collaboration

๐ฉ๐ผโ๐ป About
My Journey
Combining creative practice and analytical problem-solving.I began my career in 2010 as a physical product designer, where I learned how to balance user needs with ergonomics, usability, aesthetics and material constraints.In 2022, I expanded into digital design, applying the same human-centered principles to understanding users, investigating problems and developing practical solutions.Since then, I've worked across UX design, research, AI interaction, QA and creative strategy, bringing this problem-solving approach to different contexts and technologies.I'm currently supporting a small business with design and strategy, while deepening my skills in graphic design and brand development.
Education: Vocational Qualification in Arts and Design ยท 2006 โ 2010
Recognition: Young Creative of the Year ยท 2017
Languages: Swedish ยท English ยท Finnish ยท Spanish
๐ฉ Contact
Let's Talk
Interested in working together or want to learn more about a project?
Connect with me on LinkedIn or send an email.
LinkedIn: alvahenriksson
Email: [email protected]
Location: Tenerife, Spain