🌱 Alva H.M.

Creative Professional

16+ Years of Multidisciplinary Experience · Untangling Complex Problems · Digital Projects

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🔎 Work

Experience

Designer & Creative Strategist
JM Productions · Freelance
Jun 2026 – PresentSupporting a small business with project coordination, business development and digital presence. Investigating challenges, clarifying priorities and developing solutions to address business needs.Digital Design · Strategy · Business Development · Project Management

QA Tester | AI Interaction Design
M47 - AI Company · Full-time
May 2025 – May 2026Worked on a global AI voice assistant used by millions. I analyzed 1,000+ multimodal scenarios across Swedish, English, Spanish and Finnish to identify dialogue failures and improve conversational quality.Conversational AI · Dialogue Design · Multilingual Voice · Multimodal UX🔗 View AI Interaction Case Study

CX Associate | Qualitative Research
Bayer via Conduent · Full-time
Nov 2023 – Apr 2025Analyzed post-market feedback from patients and healthcare professionals across 8 countries to surface issues in pharmaceutical product use, communication and customer experience.Feedback Synthesis · Cross-Cultural Evaluation · Qualitative Insights

UX Designer & Researcher
Alva UX · Freelance & Internship
Oct 2022 – Nov 2023Led research and product discovery across several SaaS startups and client projects, turning insights into recommendations that clarified product direction and informed design decisions.Product Discovery · UX Research · UX Strategy · Interaction Design

Product Designer & Founder
A.H. Design Studio · Self-employed
Aug 2010 – Sep 2022Founded and led an independent design studio specializing in bespoke jewelry. Worked with clients to translate individual needs into functional, customized designs from concept through final production.Human-Centered Design · Product Design · Client Collaboration

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👩🏼‍💻 About

My Journey

My background combines creative practice and analytical problem-solving.I began my career in 2010 as a physical product designer, where I learned how to balance user needs with ergonomics, usability, aesthetics and material constraints.In 2022, I expanded into digital design, applying the same human-centered principles to understanding users, investigating problems and developing practical solutions.Since then, I've worked across UX design, research, AI interaction, QA and creative strategy, bringing this problem-solving approach to different contexts and technologies.

  • Education: Vocational Qualification in Arts and Design · 2006 – 2010

  • Recognition: Young Creative of the Year · 2017

  • Languages: Swedish · English · Finnish · Spanish

📩 Contact

Let's Talk

Interested in working together or want to learn more about a project?
Connect with me on LinkedIn or send an email.